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Privacy Policy

Last updated: January 18, 2025

Our Commitment to Your Privacy

At Tag Specialist, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data and complying with applicable data protection laws, including GDPR and CCPA.

Information We Collect

Information You Provide

  • Contact information (name, email, phone number)
  • Company information (company name, website URL)
  • Project requirements and business challenges
  • Communication preferences
  • Payment information (processed securely through third-party providers)

Information Automatically Collected

  • IP address and browser information
  • Device and operating system information
  • Pages visited and time spent on our website
  • Referring website or source
  • Analytics data (via Google Analytics 4 with IP anonymization)

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To communicate with you about projects and inquiries
  • To send project updates and important notifications
  • To improve our services and website experience
  • To comply with legal obligations
  • To protect against fraudulent or illegal activity

Data Security Measures

  • SSL/TLS encryption for all data transmissions
  • Secure cloud storage with encryption at rest
  • Regular security audits and updates
  • Access controls and authentication
  • GDPR and CCPA compliant practices

Third-Party Services

We use trusted third-party services to help us provide and improve our services:

  • Google Cloud Platform (infrastructure and data storage)
  • Google Analytics 4 (website analytics with IP anonymization)
  • Web3Forms (contact form processing)
  • Payment processors (Stripe/PayPal for secure transactions)

These services have their own privacy policies and we encourage you to review them.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent at any time

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is retained for up to 3 years after project completion unless otherwise required by law or agreed upon.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Contact Information

For any questions or concerns about this Privacy Policy or our data practices, please contact:

Email: [email protected]

Phone: +1 (236) 668-8922

Address: Vancouver, BC, Canada

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.